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Customer Support

Shipping & Delivery


Please allow 5-7 business days for shipping. If you have placed a custom order, please allow 7-10 business days for shipping. 

Easy Returns


Returns and exchanges are accepted for all unopen/unused items, except for crystals and jewelry. Custom orders may not be returned. If you are not satisfied with your items (except crystals, jewelry, custom orders) simply return them for a full refund or an exchange. However, you will be responsible for return shipping costs. 

Tracking Your Order


All orders are shipped via USPS unless other shipping arrangements have been agreed upon in advance.

100% Secure Ordering


We offer 100% secure ordering from our website and offer the option of using PayPal for your purchases so that you can have an added sense of security and comfort in placing your online order!

Privacy Policy


Sankofa Boutique takes its customer's privacy seriously and would never sell, distribute, or disclose any personal information, including name, address, phone number, email address, or credit card and banking information.

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